Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times

We ship internationally from our supplier warehouses. Estimated delivery times are:

• Standard Shipping: 10–25 business days
• Expedited Shipping: 7–15 business days (where available)

Delivery times may vary due to customs processing, holidays, or other factors outside our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.

Customs & Duties

International orders may be subject to customs fees or import duties charged by your country. These fees are the responsibility of the customer and are not included in the purchase price.

Lost or Delayed Packages

If your order has not arrived within 30 business days, please contact us and we will investigate with the carrier. Refunds for non-delivery are issued after this window.

Contact Us

For shipping questions, email us at eriverakey@gmail.com.